how to solves conflict
We
live in a world that’s filled with conflict. When you’re a kid,
conflict resolution is easy. All you have to do is scream loudly
enough for an adult to intervene and end it. Resolving conflict as an
adult gets a bit more difficult. It’s not that it’s complicated.
It just takes patience and perseverance. Here are 5 surefire tips for
conflict resolution:
1.
Keep A Cool Head –
The first thing you need to understand about conflict is that it can
escalate very quickly when emotions get involved. Some people aren’t
able to verbalize their thoughts and may get frustrated, which can
lead to violence. Before taking on any conflict, stop and breathe for
a moment. Keep
calm,
gather your thoughts, and make sure you keep the conflict civil.
2.
Decide What Outcome You Want –
Before you can resolve a conflict, you have to decide what you want
to accomplish. Are you trying to change someone’s mind about a
personal belief? Are you defending yourself or a loved one? What’s
more important: the issue or the person? If you can’t answer these
questions, then why are you involving yourself in the conflict? Maybe
the best thing to do is drop it. If you feel the conflict is worth
pursuing, continue reading.
3.
Be Willing To Compromise –
It doesn’t matter who’s right or wrong. If both parties didn’t
believe they were right, there wouldn’t be a conflict in the first
place. Sometimes people argue with you just for the sake of argument.
Understand that you can’t win every battle. You’re going to have
to give up a little in order to achieve resolution. Conflicts don’t
have to have a loser. Decide what’s most important to you, swallow
your pride, and give up the rest so that everyone has a chance to
win.
4.
Listen… Actually Listen –
How can you find the middle if you don’t know where both ends are?
The only way you can meet in the middle is by understanding both
sides of the argument. If you’re unwilling to listen to the other
person’s side, they’ll be unwilling to listen to yours. By
listening
you’ll be able to relate to the other side. You may think you
already know their side, but may not know the full story. Even if you
do, it’s much easier to hold someone’s hand and walk alongside
them to your side of the issue rather than telling them what they
should do. If you want to lead, do it by example.
5.
Avoid Personal Attacks –
Never insult the other person. People tend not to agree with someone
who insults them. Avoid belittling, sarcasm, sighs, and eye rolls.
Think of yourself as a politician trying to win votes. Do you vote
for people who insult your intelligence or attack you personally? If
you want to stand a chance of converting someone to your side, they
need to respect you. Respect is something that’s earned, and you
don’t earn it with personal attacks.
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